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Monday, March 24, 2014

Dynamics GP vs. Netsuite (lies make my blood boil)

I have been seeing quite a few postings from Netsuite regarding "Webinar to Spotlight Why Microsoft Dynamics GP Customers Move to NetSuite Cloud"

They claim "Customers of Microsoft Dynamics GP confront the challenge of operating a pre-Internet solution built based on antiquated client-server architecture, meaning the software can't capitalize on the economies of scale of the cloud.  The "version lock" of on-premise software leaves customers waiting for infrequent product updates that require re-testing of all customizations and hardware upgrades, whereas NetSuite issues two major upgrades per year and configurations and customizations carry forward automatically with no need for hardware."

There are so many bold faced lies in there, that it makes my blood boil.

  • Dynamics GP has been available on the cloud as long as the cloud has been around. Netsuite offers only one option with their cloud deployment – “host with us”. Dynamics GP has support multiple deployment options – hosted, and on premise. With hosted, you have the option to host on tradition IT infrastructure, or on Azure (Microsoft Cloud Platform). All the options are rock solid, and offer the users complete control. You can move from one option to another at any time.
  • There are no infrequent updates with GP. Since 2010, here are the big releases – GP 2010 (May 2010) , GP2010 R2 (May 2011), Multiple Service Packs, GP 2013 (Dec 2012). GP 2013 R2, and GP 2015 are due for release this year. The MSDYNGP development team has adopted a 6 monthly release cycle

Netsuite just posted $70.4 million dollar loss last year. Multiple independent experts have estimated how NetSuite looses customers at the rate of around 40% per year. They have a history of negative marketing – which possibly gets them some customers in the short run. However, if one in 3 customers is leaving the software after one year, somebody is loosing out. Most often that’s the customer.

There are multiple comparisons of Dynamics GP vs Netsuite, and I especially like this series posted last year -

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